Summary
Location: Carroll Hospital
200 Memorial Avenue, Westminster, MD 21157
Carroll Hospital is seeking a Discharge Support Specialist to support the Care Management Department through essential administrative and operational functions. This role plays a key part in meeting regulatory requirements, supporting patient throughput, and ensuring patients receive appropriate post-discharge services.
The Discharge Support Specialist serves as the administrative liaison between clinical departments, community resources, and third-party payers/insurance companies. The position ensures patients are informed of their rights and available choices throughout the discharge process, contributing to safe, timely, and effective transitions of care.
Provide administrative and operational support to the Care Management Department
Assist with patient throughput activities and discharge coordination
Support regulatory and documentation requirements
Communicate with clinical teams, community resources, and insurance providers
Ensure patients receive information regarding post-discharge services, rights, and options
Maintain accurate records using electronic medical record (EMR) systems
Utilize office equipment and Microsoft Office applications effectively
Education
High School Diploma (preferred)
Associate’s Degree (preferred)
Experience
Required:
1–3 years of clerical experience in a healthcare setting
Experience using Microsoft Office Suite and electronic medical record systems
Preferred:
Less than 1 year of experience in care coordination, care management, disease management, hospital/acute care settings, or customer service
Familiarity with medical terminology
At Carroll Hospital, you’ll be part of a collaborative healthcare team dedicated to providing high-quality, patient-centered care. This role offers the opportunity to directly support patient outcomes and the continuity of care across the healthcare system.
Additional Information
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