Job Title: Patient Observer - Emergency Department

Location: Carroll Hospital
Schedule:  PRN

Job Summary

The Patient Observer provides continuous, close monitoring of patients in the Emergency Department who require behavioral management or protective observation. This role is crucial in ensuring the safety of patients under behavioral distress or who may pose a risk to themselves or others, including those under suicidal precautions, exhibiting suspicious/aggressive/threatening behavior, at risk of elopement, or under the influence of alcohol or other substances. Patient Observers may also be assigned in extraordinary circumstances when routine interventions do not ensure patient safety.

Key Responsibilities

• Provide continuous patient observation in a safe, competent, and timely manner.

• Follow patient care guidelines and training to perform necessary precautions.

• Respond promptly to patient needs, ensuring an environment that maintains dignity and privacy.

• Remain in the designated patient room or observation area at all times unless otherwise directed.

• Act quickly and efficiently in crisis or emergency situations as assigned by nursing staff.

• Collaborate with healthcare team members to assess and evaluate the effectiveness of observations.

• Prioritize observational needs based on delegation from RN/LPN and respond accordingly.

• Report any significant changes in the patient’s condition in a timely manner, based on urgency.

• Maintain clear communication with nurses regarding the patient’s behavior, condition, and needs.

Qualifications & Requirements

• Preferred:

  • Basic Life Support (BLS) certification (AHA preferred)

  • Experience with medical terminology

• Ability to work in a fast-paced and often unpredictable emergency environment

• Strong observational and communication skills, with the ability to remain calm under pressure

• Ability to maintain patient privacy and dignity in a variety of clinical settings

• Demonstrates teamwork and collaboration within a multidisciplinary healthcare team

Why Carroll Hospital?

At Carroll Hospital, we are committed to providing high-quality, compassionate care. The Patient Observer role offers an opportunity to directly impact patient safety, comfort, and well-being in one of the most critical areas of healthcare—the Emergency Department. Join us in helping ensure a safe, supportive environment for all patients.