The Registrar performs registration and scheduling of outpatient appointments, medical records functions to include release of medical records information. Answers telephone inquiries.

Responsibilities include:

Performs a complete registration of patients. Interviews patients to obtain correct demographic and insurance information. Verifies insurance and obtains authorizations to insure proper billing and collections. Inputs a complete patient registration into a computerized registration system. Reviews completed registration with patient; assists patient with the signing of admission forms and other forms that may be required for department.

Notifies provider of patient's arrival. Prepares admission packet of forms and labels for provider.

Provides routine and follow-up appointments for patients. Schedules Pre-ops and routine follow-up appointments based on the individual needs of the patient and availability of the provider. Works in partnership with provider in the scheduling of frequent non-compliant patients or patients who may be difficult to engage. Adjusts or modifies schedules for cancellations, emergencies or leave requested by provider.

Collects fees and copays in accordance with cash and collection policies. Collects copay and fees from patient in accordance with collection policies. Reconciles cash drawer, prepares deposit for Financial Coordinator verification and takes to designated drop off point. Notifies Financial Coordinator and service provider of patients who are not paying fees, or patients who have changed or cancelled their insurance.

Experience

Required: 1-3 years of relevant experience

Education Preferred:  High School / GED